Resources
Guides for the people who run telecom on the side.
Short, practical reads from people who have sold and managed carrier services for years. Each one works on its own, with or without DemarcLabs.
Contracts
How to read a carrier quote: MRC, NRC, term and total cost
Two quotes for the same circuit can be hundreds of dollars apart and still be the same deal. The number that lets you compare them is total cost over the term.
Oct 13, 2026 · 5 min read
Contracts
How to leave a telecom contract without paying an early termination fee
Early termination fees are the remaining months of the contract, charged at once. There are four legitimate ways around them, and timing is most of it.
Oct 13, 2026 · 6 min read
Billing
SLA credits: how to claim what a carrier owes you after an outage
Most carrier contracts promise a credit when the service is down longer than the SLA allows. Almost nobody claims it, because the window is short and the burden of proof is on you.
Oct 13, 2026 · 5 min read
Inventory
How to port business phone numbers without losing them
Number porting goes wrong in predictable ways, and every one of them is avoidable. The rule that matters most: never cancel the old service first.
Oct 13, 2026 · 6 min read
Billing
How to audit a telecom bill in 30 minutes
A monthly check that catches the three errors behind most overbilling: expired promotions, services that keep billing after disconnect, and rate increases nobody agreed to.
Oct 12, 2026 · 6 min read
Renewals
The 120, 60 and 30 day renewal rule
Why auto-renewals cost more than any rate increase, and a simple notice schedule that keeps the leverage on your side of the table.
Oct 12, 2026 · 5 min read
Contracts
Five UCaaS contract terms to read twice
Cloud phone systems are sold on a per-seat price that rarely matches what you pay. These are the clauses that move the number.
Oct 12, 2026 · 6 min read
Advisors
How to choose a telecom advisor, and how they get paid
Telecom advisors cost nothing to use and can save a great deal, provided you understand who pays them and what to ask before you engage one.
Oct 12, 2026 · 7 min read
Inventory
What belongs in a telecom inventory, and what to leave out
An inventory that answers the questions people actually ask stays accurate. One that tries to record everything is abandoned within a year.
Oct 12, 2026 · 5 min read
Renewals
Why auto-renewals cost more than rate increases
Rate increases are visible and arguable. Auto-renewals are silent, and they lock in prices from a market that has moved on.
Oct 12, 2026 · 4 min read
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