Telecom lifecycle and governance software for IT teams and their advisors
Put telecom on autopilot.
DemarcLabs keeps every circuit, phone system, mobile plan and contract in one record, checks every bill against it and flags every renewal early, so your team can stop managing carriers by hand.
Free for your first location, with no credit card. Set up from last month's bills, and works on your phone. Take the tour.
Shown with illustrative data for Coastal Wealth Partners, a fictional customer.
What you get
One record of every telecom service, kept current and checked every month.
Telecom commitments run for years and live across carrier portals, invoices and inboxes. DemarcLabs brings them into one record your IT, finance and leadership teams can rely on.
Know what you have
Every circuit, seat, line and subscription, with provider, account, location, cost and term, built from your bills and confirmed by your team.
Catch billing errors
Each bill is checked against the contract. Expired promotions, rate increases and charges for disconnected services are flagged the month they appear.
Never miss a renewal
Contracts are tracked to the notice deadline, with flags at 120, 60 and 30 days, so you negotiate on your schedule and see every auto-renewal coming.
Get projects done
New circuits, moves and upgrades run on carrier milestones with a named owner, so you always know what is next and who is on it.
The lifecycle
One workflow from quote to renewal
The same five steps for every service, with the requirements, milestones and risk dates specific to each product.
- 1
Source
Describe what you need once. Quotes come back side by side with the total cost over the term, and you choose.
- 2
Implement
The order runs on that product's carrier milestones, from acceptance to turn-up, with risk dates flagged and the next action assigned.
- 3
Verify
The first bill is checked against the quote before the service is accepted into the inventory.
- 4
Operate
Tickets, moves, adds, changes and disconnects run as tracked requests that keep the inventory current.
- 5
Renew
Every term is tracked to its notice deadline and renegotiated with time on your side.
Renewals you see coming 120 days out
Most telecom agreements renew automatically unless notice is given. DemarcLabs tracks each contract to its notice date, flags it at 120, 60 and 30 days, and opens the renewal in one click, so you negotiate with time on your side instead of discovering another term after the fact.
Quotes, orders and installs in one tracked project
Each request captures what the product needs to be quoted correctly. Quotes are compared on monthly cost, one-time charges, term and total cost. The quote you choose becomes a project with that product's carrier milestones and a clear owner for every step.
An inventory built from your bills in an afternoon
Upload last month's invoices and DemarcLabs proposes each service, cost, account and circuit ID with the page it came from. Your team confirms every line, and the original reading is kept alongside any correction.
Tickets and changes that keep the inventory current
Report an outage and track the carrier ticket, or request a move, add, change or disconnect. Each runs as a tracked request with its own checklist, and the inventory updates when it closes.
Also in the box
Beyond the basics
Circuit Watch
Optional uptime monitoring for any circuit with a public address. A check every minute, a ticket to your advisor on the second miss, and an email with the carrier's number, circuit ID and site contact on the third.
Bill drift and tax check
Beyond the one-bill check: charges creeping a few dollars a month, fees that jump, bills that stop arriving and canceled services still billing. Taxes and surcharges are compared with what is usual for that kind of service.
Numbers, lines and equipment
Every phone number with its port status, every wireless line with its user and plan, and every router and handset with where it sits.
Credits you are owed
Outages are tracked against the carrier's SLA. When a credit is due, DemarcLabs says how much, how long you have to claim it and who to ask.
Bring your own AI
Connect Claude, ChatGPT or your own tools to your workspace through a read-only API and MCP connector, and ask about your inventory in the tool you already use.
Alerts where you work
Anything red is posted to a Slack or Teams channel each morning, and the moment a circuit goes down.
Control
Built for IT teams that answer to finance
Finance, leadership and IT work from the same confirmed record, so the monthly number holds up and the surprises stop.
- You stay in control
- You decide whether to shop a service, what is shared and with whom. Nothing leaves your workspace without your approval.
- Everything is traceable
- Every change carries who made it and when, and a confirmed fact is never overwritten without a record of the change.
- Your data is yours
- Inventory, contracts and history export on demand, so you are never locked in.
- Right people, right access
- Admins, members and read-only viewers, with two-factor sign-in for anyone who wants it. Advisors see exactly what you grant and nothing more.
For companies
Take telecom off your plate
Replace the spreadsheet, the carrier portals and the shared inbox with one record that stays current. Start with one location free and add the rest when you are ready.
How companies use DemarcLabs →For advisors
Give your clients a workspace they will actually use
Every client in one place, a cross-client work queue, a renewal radar and deal economics only your firm can see. Your clients use it free and remain your clients.
How advisors use DemarcLabs →See everything you have and everything you pay for.
Start free and build your record from last month's bills, or book a short demo with our team.